Privacy Policy

This Privacy Policy explains how we collect, use and protect your information when you use our website tramaxis.com and any related services. By accessing this website, you agree to the practices described below.

1. Information We Do Not Collect

Tramaxis does not collect, store or process any personal data on this website. We do not create user accounts, we do not run a webshop, and we do not store payment data.

All payments for subscriptions or services are handled externally and securely through Stripe. Stripe manages:

billing information
payment methods
invoices and receipts
customer authentication
privacy and security compliance

We never see your card data, banking information or sensitive personal details.

2. Third-Party Services

We use third-party services that may collect anonymous technical data, such as:

IP address (short-term, anonymised)
browser type
device information
basic analytics

These services may include:

Cloudflare (security and performance)
Stripe (payments)
MyFXBook widgets (performance display)
Trade-Copier Cockpit (account connection)

Each third party operates under its own privacy policy.

3. Cookies

This website may use minimal functional cookies for:

load balancing
security (Cloudflare)
basic functionality

We do not use cookies for behaviour tracking, advertising or personalised marketing.

4. Payment Information (Stripe)

All payment details are processed exclusively by Stripe. Stripe is fully responsible for:

GDPR compliance
secure handling of payment data
PCI-DSS compatibility
customer identity verification

During checkout, Stripe shows its own Privacy Policy and Terms of Service, which must be accepted to complete payment.

5. Contact

If you have questions about this Privacy Policy, you can contact us at:
support@tramaxis.com

6. Updates to This Policy

We may update this Privacy Policy when necessary. Changes will be published on this page with the updated effective date.

Last updated: 2025