Terms and Conditions – Tramaxis Copy Trading

Last updated: 2025-12-01

Visual summary of the service scope governed by the terms.

1. Introduction and Scope

These Tramaxis Copy Trading Terms and Conditions („Terms“) govern the use of all services and products provided by Tramaxis („we“, „our“, „us“). This encompasses a wide array of services designed to support trading activities, including, but not limited to, the following offerings:

Automated copy trading services facilitated through the specialized Trade-Copier platform.
Performance-fee-based models, which are strictly calculated and billed according to the High-Water-Mark (HWM) principle.
Fixed subscription plans and memberships managed via the InviteMember platform.
The provision of trading signals delivered through designated Telegram channels.
Various digital tools, modules, and other trading-related software extensions and services.

By accessing or utilizing any Tramaxis service, you fully and irrevocably agree to all provisions within these Terms. If you do not agree with these conditions, you are strictly prohibited from using our services.

2. Essential Risk Disclaimer

Trading Forex, Gold, and Contracts for Difference (CFDs) involves a significant financial risk and may result in the partial or total loss of your invested capital. It is crucial that you only commit capital that you can afford to lose. We expressly state that no information, trading signal, digital tool, or analysis provided by Tramaxis constitutes financial advice, legal advice, or an investment recommendation. All statements regarding past performance offer absolutely no guarantee of future results or profitability. Ensure you fully understand the implications of these Tramaxis Copy Trading Terms.

3. Nature and Extent of the Service

Tramaxis provides the following primary services:

The deployment of automated copy trading solutions through an independent Trade-Copier infrastructure.
The development and execution of trading strategies primarily focused on Gold and major Forex currency pairs.
Access to subscription-based or performance-oriented fee models.
Distribution of digital trading modules (e.g., PMM modules, cockpit extensions), the functionality of which is precisely described.

We expressly do not engage in the following activities:

The active management or custody of client funds (Fund Management).
The manual execution of trades on behalf of our clients.
The provision of personalized investment advice or the recommendation of specific trading decisions.
The assurance or guarantee of profit, trade accuracy, or any specific performance outcome. All details regarding service scope are defined in these Tramaxis Copy Trading Terms.

4. Privacy and Data Handling

We process your personal data solely to deliver the services you have purchased and to fulfill our contractual obligations. This specifically includes: managing subscriptions and payments (via Stripe or InviteMember), technically linking your trading account for copy trading purposes, providing customer support, and ensuring fraud prevention and security. Details on how we handle your information can be found in our Privacy Policy. Your data will neither be sold nor disclosed to third parties unless strictly necessary for the delivery of the service by our trusted payment and service processors.

5. Subscriptions and Memberships

Subscription-based services will automatically renew at the end of the respective term unless you cancel them in a timely manner. A completed cancellation will stop future billing but will not result in a refund of previous payments made. Access to the services will terminate immediately if a payment fails, is reversed by you, or the subscription otherwise expires.

6. Performance Fee and High Water Mark Fees Model

Under the performance fee models, the following applies:

Fees are levied exclusively on the realised net profit on your linked trading account that exceeds the previously achieved High-Water-Mark (HWM).
Net profit for this purpose means the result of copied master trades on your trading account after all trading-related costs (including, but not limited to, spreads, commissions, swaps and other broker fees) have been deducted.
No High Water Mark Fees are incurred during losing periods; if there is no net profit for a given period, no performance fee is charged for that period.
The HWM value only increases when a new high watermark of profit is achieved on the linked trading account. Losses do not reduce the HWM.
Customer deposits and withdrawals to the trading account do not affect the High-Water-Mark calculation.
Performance-fee Copy Trading accounts must not be used for manual trading, hedging or discretionary interventions. If you nevertheless place manual trades on such an account, these transactions are disregarded for the fee calculation and may result in suspension or permanent removal from the service.
Only copied trades from the master account are used for fee calculation.

Invoices for the High Water Mark Fees are sent weekly after the market closes. All due invoice amounts must be paid by Sunday 22:00 CET. Unpaid invoices will result in the immediate and complete removal of the client account from the trade copier.

7. Payment Processing

Payments are processed exclusively through recognized third parties such as Stripe or InviteMember. By purchasing, you authorize us for recurring billing where applicable to your chosen service. You are solely responsible for maintaining and updating your valid payment details. This section is vital for all users agreeing to these Tramaxis Copy Trading Terms.

8. No Right of Withdrawal or Refund Policy

All payments made are final and non-refundable („No Refund Policy“). This applies without exception to:

Regular subscriptions and recurring fees.
One-time setup fees.
Incurred performance fees.
Access plans for Telegram signal services.
Purchased digital modules and software extensions.

Initiating a chargeback constitutes a severe violation of these Terms and will result in the immediate and permanent removal of the account.

9. Prohibited Use of Services

You agree not to use the services for the following purposes:

Sharing or reselling signals, logic, or access with third parties.
Attempting to bypass the InviteMember system or the Trader Cockpit without authorization.
Granting unauthorized access to third parties.
Copying, reconstructing the trading logic, or performing reverse engineering.
Abusing or disrupting the technical trading infrastructure.
Using the services in a way that is intended to manipulate or distort performance fee calculations (for example by systematically hedging or offsetting copied trades on the same account).

10. Availability and Operation

We strive to ensure continuous availability of the services. Nevertheless, uninterrupted access cannot be guaranteed due to the reliance on external and third-party platforms (such as Telegram, Trade-Copier providers, broker servers, and payment gateways). Maintenance work may also lead to short-term interruptions.

11. Limitation of Liability

You expressly acknowledge and agree that Tramaxis cannot be held liable for:

Actual trading losses or the reduction of your invested capital.
Lost profit or missed trading opportunities.
Technical faults or errors that are beyond our direct control.
Execution delays or discrepancies caused by the broker or the trading platform.

12. „Lifetime“ Access (If Purchased)

This access is non-refundable and cannot be transferred to third parties.
It can be immediately terminated in the event of a violation of these Terms.
It is only valid for as long as the Tramaxis service exists and is actively operated in its current or a comparable form.

13. Modifications to the Terms

We reserve the right to update, modify, or supplement these Terms and Conditions at any time. The continued use of Tramaxis services after the publication of changes constitutes a full and binding acceptance of these Tramaxis Copy Trading Terms.

14. Final Acceptance and Responsibility

By using Tramaxis services, you confirm that you have fully read, understood, and accepted these Terms. You assume full and sole responsibility for all trading decisions made by you, the management of your risk, and all resulting financial consequences.